The VRMNY physicians and staff understand the safety concerns that our patients may now have regarding visiting a doctor’s office. Although our patients’ vision health has historically been our top priority, we recognize that our patient’s physical and emotional well-being are equally important.
To that end, VRMNY will continue our daily efforts to help patients feel comfortable, safe and secure in returning to our three offices.
WHAT IS VRMNY DOING TO PROTECT PATIENTS AND STAFF?
1. All of our doctors and staff will continue to wear masks at all times and all appropriate Personal Protective Equipment (PPE) will be utilized.
2. Thorough dis-infection procedures are being performed in every exam room after every patient. Air filters have been installed in the waiting area and exam rooms, as well as transparent shields at the front desk and in the exam rooms.
3. Appropriate social distancing measures are being adhered to within the office.
4. All patients are contacted within 24 hours of their appointment to be screened for COVID-19 and COVID-19 related symptoms over the phone. Patients with active or questionable symptoms are not allowed into the office.
(It is important that patients provide accurate contact numbers to our office when scheduling their appointments. If VRMNY is unable to confirm your appointment and perform COVID-19 screening over the phone, after two attempts, we may need to cancel your appointment to accommodate another patient to ensure patient flow.)
5. Upon arrival to any of our offices, patients are screened in our lobby for COVID-19 symptoms and temperatures are checked. Patients who have symptoms or fevers are not be allowed into the office and will be referred to their primary medical care doctors.
6. All patients must wear a protective face covering upon arriving to our office.
7. Only patients will be allowed into the office. An exception may be made for a patient requiring significant assistance.
8. The strictest standards are being utilized and may evolve as appropriate and per New York State and CDC Guidelines.